Lync Help How To Get MS

As the Lync voice story develops on Mac, more scenarios are being discovered that are worth documenting, especially around devices.

Check these links out to dive a bit deeper into how the Mac client works.

If youve got suggestions or questions, please make a comment below.

Today I ran Microsoft Software Update from the Lync Help menu and got the latest version.

My company supports PCs and only recently barely anything at all for Mac, so Im not getting good help there, but I use my Mac for everything and barely touch the PC.

I have verified that i can sign in on my PC and that the Lync issue is only a Mac problem, and all my iPadMac buddies are having the same problem.

Lync Help How To Get MS

My IT support did say that this is a Lync software issue globally, and that Microsoft is working on it, but I dont even know how to get MS support.

I cant just wait around because I have a trip to the Netherlands 2moro and wont be taking the PC, need Lync urgenty to communicate.

The camera icon is grayed out and when I go to the Preferences, I dont even see a video option.

This works fine on my Windows machine at work but I cant use video on my Mac.

Would you happen to know what is causing the issue or how to resolve it By the way I am on version 14.0.4.

The Lync feature comparison chart shows that Lync 2011 supports gallery view in multi-person video chats, but I see no way to enable it.

Is it possible Im missing something, or is this feature not really available for 2011 If you can help, and even if not thanks.

The TechNet documentation is wrong and should be updated soon.

Lync For Mac Help